It is important to us that all of our users and clients feel safe and secure while using our products. We do our very best to meet the demands of data protection and regulation guidelines, worldwide. We have added this additional page so that we may clearly explain the treatment of your personal data.
This website and all other ExamRoom.ai Sites and Apps (“Site(s)”) are owned and operated by Prov, Inc., 9800 S 300 W, Suite 200, Sandy, UT 84070(“Prov,” “ExamRoom.AI,” “we,” “us,” or “our”).
TYPES OF PERSONAL DATA/INFORMATION THAT WE COLLECT AND THE PURPOSE
While using the ExamRoom.ai Site and App, we collect information on you through the use ofcookies, IP addresses, type of browser, search terms used within our Site and App, and other passive tracking devices to collect aggregate statistics about our web site.
We use this information to monitor the performance of ourSites so we can improve its use and add features and programs to make it more effective. ExamRoom.AI may also disclose this aggregate information to third parties.
Collection, Use and Sharing of Personal Information
Prov is committed to protecting the privacy of all personal information collected on this and all Prov Sites. Personal information may be collected during the login and registration process to access portions of the Site(s) and other functions and features. Prov may collect identifiable information including, but not limited to:
- Phone Number
- Fax Number
- Email Address
- Employer or University
- User ID and Password
- IP Address
- Location/Time Zone
- Video and Audio
- Goverment Issued ID
- Biometrics(as described below)
Any demographic information collected is generally used on an aggregate anonymous basis for various analyses conducted by Prov in regards to our web site(s) and related materials. Prov does not use any personal information for such scientific studies or research.
Prov uses personal information to provide the highest quality and service of Prov products to all our customers, users, and visitors to the website(s). We also use this information to maintain the integrity of the exam content and results, as well as the user’s identity. Personal information may be collected in conjunction with any online employment applications, or so that Prov may contact you, provide materials to you upon request, register your account and exam, send relevant correspondence via email or postal mail, or for any other purpose personal information is collected.
Parties Who Receive Information and How it is Used
Personal information, exam information and job demographics are disclosed to corporate and university clients who have used Prov’s system to deliver exams to their job or student candidates. Personal information and exam information are never disclosed to candidates or unauthorized thirds parties, unless required by law.
In regards to licensure testing candidates, licensee updates may be disclosed to licensing agencies, regulatory boards, state governments or professional associations for their files and records. Prov will only disclose information to entities or third parties that are authorized by Prov. Prov may also disclose personal and licensure/licensee information under certain circumstances where Prov has reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against anyone who may be causing injury to, or interfering with, Prov’s rights or property, other site(s) users, or any others that could be harmed by such activities, or as otherwise required by law.
Account and Password Security
As a user of ExamRoom.AI and any other Prov site, you may be required to register an account that will be confirmed through your email. It is your responsibility to maintain your login and password credentials, as well as safeguarding said information.
We ask that you do not input any sensitive information in the commentary fields, support chat, or any other field made available for free-text drafting. This type of information includes: race, religion, ethnicity, sexual orientation, philosophical beliefs, politics, workers’ union membership, and health (except when, and relating to, requesting ADA accommodations).
If requested by your test sponsor, ExamRoom.AI utilizes biometrics to protect your identity and to maintain test integrity, as allowed by law. Prov implements finger print, retinal scan, facial scan, knuckle scan, keystroke DNA, and voice technology to ensure the identity of the test taker as well as using seven biometric measures to monitor and protect against cheating. Prov uses secure servers, platforms, and software to protect all personal data that is collected for the purpose of testing. Prov has created and deployed algorithms and advanced technology to protect data from outside hackers and threats from within.
HOW LONG DO WE STORE YOUR PERSONAL INFORMATION?
The personal information that you provide for the purpose of registration, verification, and testing, will only be stored on our server for 30 days. After the 30-day period, all of the personal information you provided will be deleted. Information, such as: finger print, retinal scan, facial scan, and knuckle scan, are only stored on the user’s device. We don’t store any of your biometric information.
WHAT RIGHTS DO YOU HAVE?
You have several rights in regards to the processing of your personal information. They are as follows:
- You have the right to access your personal data and any personal data being transferred to third countries.
- You have the right to rectify your personal data.
- In some instances, you can have your data deleted before the 30-day store policy.
- In some instances, you have the right to object the processing of your personal information.
- Under certain circumstances, you have the right to restrict the processing of your personal information.
- You have the right of portability of some of your personal data.
- Under certain conditions, you have the right to withdraw you given consent of having your personal data processed.
CHANGES TO THIS POLICY
We may make necessary changes to this policy based on changes in processing of personal data or regulations/legislation. If or when changes are made, we will renew the date and version of this policy and make any necessary communications through the website or e-mail.