Candidate User manual

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Register/Login

• Visit to https://examroom.ai
• Click on Sign in. If you already have login credentials click on Login button on header.
• Click on New to ExamRoom.AI? Sign up! link.
• Click on Test taker to register as a candidate.
• Fill all the details, then click on Sign Up button.
• If all the details provided are correct then an alert message will appear with registration successful and an verification email has been sent
• Please check the verification mail and click on verify email button.

Identity Registration

• Once you have successfully logged in, you will be brought to the Candidate Dashboard.
• In the top bar you can create your profile and perform a system check by clicking on the icons.
• Also, from the Dashboard page, you can schedule your exams, view exams available to be scheduled, and begin your exam.
• To continue, click the My Profile icon, or you can access your profile by clicking on the Profile Icon in the menu on the left hand side.

Photo ID

• Once you scroll down to the Identity Registration section, you will place your government ID, student ID, passport, or other Sponsor approved ID into the camera view.
• Align your ID with the watermark on the screen and click Capture or click your space bar.
• If the photo is clear click Done. Otherwise, click Recapture and take the photo again.

Face scan

• Next, you will moved on to the face scan portion of your authentication process.
• Align your face in the watermark image and click Capture or your space bar. If the photo is clear, click Next. Otherwise, click Capture.

Keystroke

• The last step in creating your profile is the Typing DNA portion.
• There will be two paragraphs that you must retype.
• Retype the paragraph that is provided, and then click Next.
• Once you have completed the second paragraph, click Register.
• Your profile will then be complete.
• Once profile setup is complete you will see all your entered information.
• To navigate from your Profile page to the Dashboard, click on the hamburger menu icon or the Dashboard icon on the left hand side.

System check

• Now your biometrics have been registered. You will come back to your Candidate Dashboard page.
• Next, it is important to run a system check.
• Click on the System Check Icon.

• When you click on the System Check icon, we will run a diagnostic on your computer to make sure that it is running optimal for your proctored exam.
• Click Done when the system check is complete.

Schedule Exam

• In candidate dashboard under exams available for scheduling table, choose the exam to be scheduled and click on schedule button.
• In scheduler/calendar click on one of the available green slots.
• A popup will appear to select the exam time. After selecting the time click on Book exam button.
• A popup will appear with available slots for the selected exam, please check the list of available slots on the right side and click on corresponding select button.

Reschedule Exam

• Go to Reschedule/Cancel from side menu.
• Under reschedule exam table, choose the exam to be rescheduled/cancelled and click on reschedule/cancel exam button.
• If rescheduled button is clicked then scheduler/calendar will appear. Click on one of the available green slots.
• A popup will appear to select the exam time. After selecting the time click on Book exam button.
• A popup will appear with available slots for the selected exam, please check the list of available slots on the right side and click on corresponding select button.

Take An Exam

• In candidate dashboard under the scheduled exam list, select the required exam and click on Start Exam button.
• A popup will appear for installation of the screen sharing extension from chrome store, click on Install button.

• Next system check popup will appear. This is to make sure that your camera, microphone, operating system, browser, and bandwidth are working properly.

• Once system check is done and next button is clicked, examroom On Screen Terms popup will be displayed. Please read the terms carefully then click the check box to agree to the terms and click on Start Exam button.
  A demo/walkthrough of how to start an exam is available through 2 links Visual walkthrough or Take a tour just below the start exam button.
  Currently visual walkthrough is not available, so kindly go through take a tour, this will be navigated to manual tour. Under manual tour please check the slides on how to start the exam and complete the exam.

• Here, you will be asked to Share your screen. Make sure that you share your entire screen, otherwise the onboarding agent will redirect you to share your entire screen.
  It is important that you do not stop sharing your screen until you have received verification that your test has been completed and/or ended by the proctor.
  Please make sure you click the picture of your screen, then click Share button.
  After you click share button, you will be directed to the onboarding agent. Please be prepared to wait a minute or two for the onboarding agent to welcome you.

• Next you will be greeted by the Onboarding Agent (OBA). The OBA will guide you through the verification process and will click through the process for you.

Systemcheck

• The first step is the System check. This is done by the OBA to ensure that your computer device is in proper working order and that your payment has been received. Once the system check is approved, the OBA will click on Next step button.

Authenticate part

PhotoID

• After the system check is approved, you will be brought to the Authenticate part of the onboarding process.
  Here, the OBA will ask you to place your Government Issued ID in front of the camera so that they can capture a picture and compare it to your ID provided during the identity registration process.

Facescan

• Once the ID has been verified, the OBA will click on Next button where you will be brought to the Face scan.
  During this step, the OBA will notify you that they are going to take your picture for a face scan to continue in the authentication process. You will be asked to look into the camera and the OBA will take your picture. Once your photo has been verified, the OBA will click on Next button.

Roomscan

• Final step is the Room scan. It is important that you rotate your device’s camera 360 degree so that the OBA can see your entire surroundings. You will be asked to show underneath your desk, on your desk, or anywhere else in your testing room that the OBA asks you to display. The objective here is to make sure that your desk and testing area are clear of any prohibited materials, devices, food/drink, etc. They will also look for any other individuals who are not permitted to be present during the exam.
  Once your room scan is approved, the OBA will click on Next button.

• After OBA finishes verification process exam rules will be displayed. Here you will see icons of the rules put in place by your exam sponsor. It is important that before taking your exam, you review your candidate handbook or bulletin provided by your exam sponsor.
  Once you have looked over the rules, please click the checkbox to agree, and then click Begin Exam button where you will be directed to your proctor. This may take up to a minute or two before you are connected.

• You are now connected to your proctor and it is time to log into your exam. Your access code will be given to you by the proctor via the chat box in the lower right hand corner. You must manually type the code in, you cannot copy and paste.
  Enter your last name and the candidate ID that you received in your voucher/schedule confirmation email.
  When you have entered the required information click on Login button and you will be directed to your exam.

• When exam is completed, click on Exam completed button or notify the proctor through chatbox and the proctor will end the test for you. A notification that your exam completed will pop-up, please click Okay button and you will be directed to the dashboard.