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Technical Documentation Specialist
Position Title: Technical Documentation Specialist
Reports To: Manager of Business Affairs
Position Summary:
The Technical Documentation Specialist is responsible for creating, maintaining, and updating technical documentation for various products and services. The ideal candidate will have experience with automated documentation tools and processes, as well as strong writing and editing skills.
Position Required Skills, Knowledge, and Abilities:
- Proficiency with scanning and administrative technology.
- Sound knowledge in API Documentation.
- Ability to work in an environment with aggressive timelines.
- Develop comprehensive documentation that meets organizational standards.
- Multitasking ability.
- Attention to detail.
- Excellent written and verbal communication.
- Good interpersonal skills.
Position Education and Experience (required and preferred):
- Minimum 3-5 years of relevant experience.
- Any graduate/any postgraduate with a good understanding of Document Development Life Cycle (DDLC)/Software Development Life Cycle (SDLC) processes.
- Relevant training or certifications as a Documentation Specialist.
Position Responsibilities:
- Ability to express complex technical information in a clear and precise manner.
- Experience in developing, revising, and reviewing.
- Labeling, sorting, and categorizing documents for ease of use.
- Retrieving documents upon request.
- Outlining a long-term storage strategy.
- Adhering to regulatory requirements.
- Working with colleagues to ensure consistency of documentation practice across the company.
- Training employees on efficient documentation usage.
- Assisting with both internal and external audits.
- Ensuring documentation integrity.
- Controlling access to documents.
- Removing obsolete documents.
- Utilizing storage software and applications for electronic filing.
- Performing transcription and conversion work.
- Proofreading documents upon request.
Sound good?
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Development / Engineering
Technical Documentation Specialist Full Time
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